Terms of Service

1. Service Description

CheckYourTap is a free water quality lookup tool that allows Connecticut residents to view water quality data for their ZIP code. The Service queries publicly available data from the U.S. Environmental Protection Agency (EPA), Connecticut state environmental agencies, the U.S. Geological Survey (USGS), and Valiant Energy Solutions’ field testing network to generate personalized water quality reports. The Service also allows users to request a free consultation with a Valiant water quality specialist.

2. Data Accuracy & Limitations

The water quality information provided by CheckYourTap is compiled from public data sources and Valiant field testing. While we strive for accuracy, you should understand the following limitations:

• City water data is based on EPA-mandated utility testing reports and Valiant field testing. Results reflect the water system serving your ZIP code and may not represent the exact water at your tap, which can be affected by your home’s plumbing, pipes, and fixtures.
• Well water data is based on certified lab results from wells tested in or near your ZIP code, plus USGS groundwater monitoring data. These are regional estimates. Private wells vary significantly, and a lab test of your specific well is the only way to know exactly what is in your water.
• Health guidelines referenced include standards from the EPA, Environmental Working Group (EWG), California OEHHA, and the World Health Organization. These guidelines may differ from federal legal limits and represent varying levels of scientific consensus.
• Household risk assessments are based on published dose-adjustment factors for different populations (infants, children, pregnant women, elderly, pets). These are general estimates, not individual medical assessments.

3. Not Medical or Legal Advice

CheckYourTap provides informational content only. Nothing on this site constitutes medical advice, legal advice, or a professional recommendation. If you have concerns about your water quality or its impact on your health, consult a qualified healthcare provider. If you have concerns about your water system’s compliance with federal or state regulations, consult a licensed environmental professional or your local health department.

4. Consultation Requests

When you submit a consultation request through CheckYourTap, your contact information and water quality context are shared with Valiant Energy Solutions for the purpose of providing you with a free water quality consultation. By submitting a request, you consent to being contacted by Valiant via the email address and/or phone number you provided. You may opt out of further communications at any time by contacting us.

5. Intellectual Property

The CheckYourTap name, design, data presentation, risk calculations, and original content are the property of Valiant Energy Solutions. The underlying water quality data is derived from public sources and is not proprietary. You may not reproduce, distribute, or create derivative works from the CheckYourTap-specific presentation of this data without written permission.

6. Limitation of Liability

To the fullest extent permitted by law:

• CheckYourTap is provided “as is” and “as available” without warranties of any kind, express or implied.
• We do not warrant that the data is complete, current, or error free. Public data sources may contain outdated information, and testing data may not reflect current conditions.
• Valiant Energy Solutions shall not be liable for any damages arising from your use of or reliance on information provided by CheckYourTap, including but not limited to decisions about water treatment, filtration purchases, or health actions taken based on the reports.
• In no event shall our total liability exceed the amount you paid to use the Service (which is zero, as CheckYourTap is free).

7. Acceptable Use

You agree not to:

• Use automated tools to scrape, harvest, or bulk-download data from CheckYourTap.
• Submit false or misleading information in consultation request forms.
• Attempt to interfere with or compromise the security or availability of the Service.
• Reproduce or redistribute CheckYourTap reports in a way that implies endorsement or affiliation with Valiant Energy Solutions.

8. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of CheckYourTap shall be resolved in the courts of the State of Connecticut.

9. Contact Us

If you have questions about these Terms, contact Valiant Energy Solutions:

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of CheckYourTap after changes are posted constitutes acceptance of the updated Terms.